Many people dislike checkout chores when they stay at a holiday home. In the past, some Airbnb hosts asked guests to wash all the dishes, take out the trash, or strip the bed sheets before leaving. Now, Airbnb has updated its rules to stop these heavy tasks.
Under the new policy, hosts cannot ask guests to do chores that take a lot of time or effort. Airbnb says these jobs are tasks that a paid cleaner normally does. For example, a host cannot ask guests to wash and dry dishes, but they can ask guests to put used dishes in the kitchen sink.
Airbnb explained that house rules should be simple and fair. The company received many complaints from travellers who said extra chores were confusing and difficult to manage. Guests will now see the house rules clearly on the website before booking and during their trip, so there are no surprises.
Hosts are also not allowed to charge extra money if a guest does not complete checkout tasks. Airbnb stated that the cleaning fee should already pay for tidying up between visitors. If a host adds an unfair cleaning rule, Airbnb will flag the request and ask the host to remove it.